Shipping policy
Shipping & Delivery Policy
Last updated: 17 July 2026
Thank you for shopping with ARMANO.
1. Delivery Areas
We currently deliver to all areas within Qatar.
Delivery to GCC countries is coming soon.
2. Delivery Time
Orders are usually delivered within 24 hours after order confirmation.
Delivery may take longer during weekends, public holidays, promotional periods, bad weather, or circumstances outside our control.
3. Order Confirmation
Our team may contact you by phone or WhatsApp to confirm:
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Your order details.
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Product size and colour.
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Delivery address or location.
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Preferred payment method.
Orders may be delayed if we are unable to contact you or confirm the delivery information.
4. Delivery Charges
Any applicable delivery charge will be displayed at checkout or communicated to you before delivery.
Delivery charges may vary depending on the delivery location, order value, or promotional offer.
5. Customer Information
Customers are responsible for providing:
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The correct name and phone number.
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An accurate delivery address.
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A clear location or map pin when requested.
ARMANO is not responsible for delays or failed deliveries caused by incorrect, incomplete, or unclear customer information.
6. Receiving Your Order
Please ensure that you or an authorised person is available to receive the order.
If the customer is unavailable, cannot be contacted, or refuses the delivery without prior notice, an additional delivery charge may apply when arranging another delivery attempt.
7. Order Changes or Cancellations
You may request to change or cancel your order by contacting us through WhatsApp.
Our team will assist you depending on the order and delivery status.
8. Delayed or Missing Orders
If your order has not arrived within the expected delivery time, please contact us and provide your order number.
Our team will check the delivery status and assist you as quickly as possible.
9. Damaged or Incorrect Orders
Please inspect your order upon delivery.
If you receive a damaged, defective, or incorrect item, contact us immediately and provide:
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Your order number.
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Clear photos or videos of the item.
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A brief description of the issue.
We will review the request and arrange a replacement, exchange, or refund where applicable.
10. Contact Us
For questions about shipping or delivery, please contact:
ARMANO
Email: info.armanoqa@gmail.com
WhatsApp: +974 5998 8242
Location: Qatar